Payment

We offer following payment methods and currencies.

When asked for CVV2/CVC2 look at the back of your Credit Card.

If you have any questions - please contact us at brix@trix.pl

Shipping

We are based in Poland and ship worldwide. Average delivery times are as follows – however, please note that delays may occur during peak seasons (e.g. Christmas).
Orders are usually dispatched within 24 to 48 hours after purchase – often even faster.
For larger orders or when some items are temporarily out of stock, shipping may be delayed by a few days.

Estimated delivery times by region:
EU – 3–7 days (DPD, FedEx Economy (formerly TNT), or DHL)

UK – 3–5 days (FedEx Economy), or 1–2 days with FedEx Priority

USA – 3–5 days (FedEx Economy) — please note: occasional delays may occur in FedEx logistic hubs

Need faster delivery? We offer Shipping Priority with guaranteed 3-day delivery and no hub delays — contact us via email to request this option.

Switzerland, New Zealand, Norway, Canada, Japan, Australia – 4–6 days (FedEx Economy) — please note: occasional delays may occur in FedEx logistic hubs

Other countries – up to 9 days (FedEx Economy)

Actual shipping costs are shown during the first step of the checkout process.

• USA (new Trump administration tariffs from September 1, probably 15%)
• Canada (duty fees collected in destination country, 15%-18% of the order value)
• Australia (no duty fees except for orders above 1000 AUD / ~ 550 EUR)
• New Zealand
• Japan
• Switzerland (duty fees collected in destination country, Fedex Fee 24CHF + 7.7% Swiss VAT)
• Norway - VAT is collected on the border, the Norwegian Post company charges a fee of 149 NOK (12.87 euros) on orders with value 350-3000 NOK, 299 NOK on orders with value above 3000 NOK.
  https://www.posten.no/en/customs/receiving-from-abroad
• Israel (orders over $75 will go through customs and 17% VAT needs to be paid as well as some additional fee to the courier)

Bank account numbers for EUR, USD, GBP, AUD and PLN:

CURRENCY: EUR

Name: Trix Studio Becela Kwapinski sp. j.

IBAN: BE30 9670 2089 8311

BIC/SWIFT: TRWIBEB1XXX

Address:  TransferWise Europe SA, Square de Meeûs 38 bte 40 Brussels, 1000, Belgium

CURRENCY: USD

Name: Trix Studio Becela Kwapinski sp. j.

Account number: 8310340220

Bank code (SWIFT / BIC): CMFGUS33

Routing number (ACH or ABA): 026073150

Address: 30 W. 26th Street, Sixth Floor, New York NY 10010, United States

CURRENCY: GBP

Name: Trix Studio Becela Kwapinski sp. j.

Account number: 98959825

IBAN (to receive GBP from UK only): GB63 TRWI 2314 7098 9598 25

UK Sort Code: 23-14-70

Address: TransferWise, 56 Shoreditch High Street, London, E1 6JJ, United Kingdom

CURRENCY: AUD

NAME: Trix Studio Becela Kwapinski sp. j.

Account number: 206916866

BSB Code: 774001

Address: Suite 1, Level 11,66 Goulburn Street, Sydney, 2000, Australia

CURRENCY: PLN

Name: Trix Studio Becela Kwapinski sp. j.

IBAN: PL34 1140 2004 0000 3702 7758 4696

BIC/SWIFT: BREXPLPWMBK

Address: ul. Wodzisławska 2, 43-200 Pszczyna, Poland

If you have any issues with the payment - let us know through the email brix@trix.pl. We can send you a Paypal payment request or you can alternatively pay using a regular bank transfer.