Payment & Shipping
Payment
We offer following payment methods and currencies.
| Currency | Credit Card | Paypal | Bank Transfer |
|---|---|---|---|
| EUR | Yes | Yes | Yes |
| USD | Yes | Yes | Yes |
| GBP | Yes | Yes | Yes |
| CAD | Yes | Yes | No |
| AUD | Yes | Yes | Yes |
| PLN | Yes | Yes | Yes |
When asked for CVV2/CVC2 look at the back of your Credit Card.
If you have any questions - please contact us at brix@trix.pl
Shipping
We are based in Poland and ship worldwide. Average delivery times are as follows – however, please note that delays may occur during peak seasons (e.g. Christmas).
Orders are usually dispatched within 24 to 48 hours after purchase – often even faster. For larger orders or when some items are temporarily out of stock, shipping may be delayed by a few days.
Estimated delivery times by region:
- EU – 3–7 days (DPD, FedEx Economy (formerly TNT), or DHL)
- UK – 3–5 days (FedEx Economy), or 1–2 days with FedEx Priority
- USA – 3–5 days (FedEx Economy) - please note: occasional delays may occur in FedEx logistic hubs
Need faster delivery? We offer Shipping Priority with guaranteed 3-day delivery and no hub delays - contact us via email to request this option.
- Switzerland, New Zealand, Norway, Canada, Japan, Australia - 4-6 days (FedEx Economy) - please note: occasional delays may occur in FedEx logistic hubs
- Other countries – up to 9 days (FedEx Economy)
Actual shipping costs are shown during the first step of the checkout process.
- USA (new Trump administration tariffs from September 1, probably 15%)
- Canada (duty fees collected in destination country, 15%-18% of the order value)
- Australia (no duty fees except for orders above 1000 AUD / ~ 550 EUR)
- New Zealand
- Japan
- Switzerland (duty fees collected in destination country, Fedex Fee 24CHF + 7.7% Swiss VAT)
- Norway - VAT is collected on the border, the Norwegian Post company charges a fee of 149 NOK (12.87 euros) on orders with value 350-3000 NOK, 299 NOK on orders with value above 3000 NOK.https://www.posten.no/en/customs/receiving-from-abroad
- Israel (orders over $75 will go through customs and 17% VAT needs to be paid as well as some additional fee to the courier)
Bank account numbers for EUR, USD, GBP, AUD and PLN:
| CURRENCY | EUR |
|---|---|
| Name | Trix Studio Becela Kwapinski sp. j. |
| IBAN | BE30 9670 2089 8311 |
| BIC/SWIFT | TRWIBEB1XXX |
| Address | TransferWise Europe SA, Square de Meeûs 38 bte 40 Brussels, 1000, Belgium |
| CURRENCY | USD |
|---|---|
| Name | Trix Studio Becela Kwapinski sp. j. |
| Account number | 8310340220 |
| Bank code (SWIFT / BIC) | CMFGUS33 |
| Routing number (ACH or ABA) | 026073150 |
| Address | 30 W. 26th Street, Sixth Floor, New York NY 10010, United States |
| CURRENCY | GBP |
|---|---|
| Name | Trix Studio Becela Kwapinski sp. j. |
| Account number | 98959825 |
| IBAN (to receive GBP from UK only) | GB63 TRWI 2314 7098 9598 25 |
| UK Sort Code | 23-14-70 |
| Address | TransferWise, 56 Shoreditch High Street, London, E1 6JJ, United Kingdom |
| CURRENCY | AUD |
|---|---|
| Name | Trix Studio Becela Kwapinski sp. j. |
| Account number | 206916866 |
| BSB Code | 774001 |
| Address | Suite 1, Level 11,66 Goulburn Street, Sydney, 2000, Australia |
| CURRENCY | PLN |
|---|---|
| Name | Trix Studio Becela Kwapinski sp. j. |
| IBAN | PL34 1140 2004 0000 3702 7758 4696 |
| BIC/SWIFT | BREXPLPWMBK |
| Address | ul. Wodzisławska 2, 43-200 Pszczyna, Poland |
If you have any issues with the payment - let us know through the email brix@trix.pl. We can send you a Paypal payment request or you can alternatively pay using a regular bank transfer.