Payment & Shipping
Payment
We offer following payment methods and currencies.
| Currency | Credit Card | Paypal | Bank Transfer |
|---|---|---|---|
| EUR | Yes | Yes | Yes |
| USD | Yes | Yes | Yes |
| GBP | Yes | Yes | Yes |
| CAD | Yes | Yes | Yes |
| AUD | Yes | Yes | Yes |
| PLN | Yes | Yes | Yes |
When asked for CVV2/CVC2 look at the back of your Credit Card.
If you have any questions - please contact us at brix@trix.pl
Shipping
We are based in Poland and ship worldwide. Average delivery times are as follows – however, please note that delays may occur during peak seasons (e.g. Christmas).
Orders are usually dispatched within 24 to 48 hours after purchase – often even faster. For larger orders or when some items are temporarily out of stock, shipping may be delayed by a few days.
Estimated delivery times by region:
- EU – 3–7 days (DPD, FedEx Economy (formerly TNT), or DHL)
- UK – 3–5 days (FedEx Economy), or 1–2 days with FedEx Priority
- USA – 3–5 days (FedEx Economy) - please note: occasional delays may occur in FedEx logistic hubs
Need faster delivery? We offer Shipping Priority with guaranteed 3-day delivery and no hub delays - contact us via email to request this option.
- Switzerland, New Zealand, Norway, Canada, Japan, Australia - 4-6 days (FedEx Economy) - please note: occasional delays may occur in FedEx logistic hubs
- Other countries – up to 9 days (FedEx Economy)
Actual shipping costs are shown during the first step of the checkout process.
- USA (new Trump administration tariffs from September 1, probably 15%)
- United Kingdom (UK VAT is already included in our prices. Orders with a goods value up to £135 – no customs duty. Above £135 – customs duty may apply, usually 0% as our products are of EU origin, plus a FedEx clearance fee)
- Canada (duty fees collected in destination country, 15%-18% of the order value)
- Australia (no duty fees except for orders above 1000 AUD / ~ 550 EUR)
- New Zealand
- Japan
- Switzerland (duty fees collected in destination country, Fedex Fee 24CHF + 7.7% Swiss VAT)
- Norway - VAT is collected on the border, the Norwegian Post company charges a fee of 149 NOK (12.87 euros) on orders with value 350-3000 NOK, 299 NOK on orders with value above 3000 NOK.https://www.posten.no/en/customs/receiving-from-abroad
- Israel (orders over $75 will go through customs and 17% VAT needs to be paid as well as some additional fee to the courier)
Bank transfer details
Choose Bank Transfer at checkout and we show you the exact amount and the account for your order's currency. Send the payment to the account in the currency of your order and put your order number in the transfer title.
EUR
| Name | Trix Studio Becela Kwapiński sp. j. |
| IBAN | BE30 9670 2089 8311 |
| BIC/SWIFT | TRWIBEB1XXX |
| Address | TransferWise Europe SA, Square de Meeûs 38 bte 40 Brussels, 1000, Belgium |
USD
| Name | Trix Studio Becela Kwapinski sp. j. |
| Account number | 8310340220 |
| Wire transfer number | 026073008 |
| Bank code (SWIFT / BIC) | CMFGUS33 |
| Routing number (ACH or ABA) | 026073150 |
| Address | 30 W. 26th Street, Sixth Floor, New York NY 10010, United States |
GBP
| Name | Trix Studio Becela Kwapiński sp. j. |
| Account number | 98959825 |
| IBAN (to receive GBP from UK only) | GB63 TRWI 2314 7098 9598 25 |
| UK Sort Code | 23-14-70 |
| Address | TransferWise, 56 Shoreditch High Street, London, E1 6JJ, United Kingdom |
CAD
| Name | Trix Studio Becela Kwapiński sp. j. |
| Account number | 104240533 |
| Institution number | 705 |
| Transit number | 00001 |
| Bank code (SWIFT / BIC) | TRWICAW1XXX |
| Address | Wise Payments Canada Inc., 99 Bank Street, Suite 1420, Ottawa, ON, K1P 1H4, Canada |
AUD
| Name | Trix Studio Becela Kwapiński sp. j. |
| Account number | 206916866 |
| BSB Code | 774001 |
| Address | Suite 1, Level 11,66 Goulburn Street, Sydney, 2000, Australia |
PLN
| Name | Trix Studio Becela Kwapiński sp. j. |
| IBAN | PL34 1140 2004 0000 3702 7758 4696 |
| BIC/SWIFT | BREXPLPWMBK |
| Address | ul. Wodzisławska 2, 43-200 Pszczyna, Poland |
If you have any issues with the payment - let us know through the email brix@trix.pl. We can send you a Paypal payment request or you can alternatively pay using a regular bank transfer.